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How to Search Orders
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Search > How to Search Orders

Glossary Item Box

How to Search for Orders

Orders can be searched using the Search Order screen

 

 

Step 1

From the Orders menu, select Order Search
Step 2

 Search Order screen is displayed

 

 

Step 3

Orders may be searched by 

Dececdent Name - (Minimum of first letter of the first name and first 2 letters of last name)

Ship To (Person the Order is being shipped to) - (Minimum of first letter of the first name and first 2 letters of last name)

Bill To (Minimum of first letter of the first name and first 2 letters of last name)

Bill to (Minimum of first letter of the first name and first 2 letters of last name

Payment Profile The Payment Profile that was used as payment on the order

Search Days

Advanced Criteria (at least 1 Search Order field is required in addition to Advanced Criteria)

Step 4

Click Search Order button to search

Step 5

Search results are displayed in the search grid

Step 6

Click on highlighted Order Number to view order in Order Status screen

 

 

Step 7

Order is displayed in Order Status screen

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