| Address Verification System | Also known as AVS. An identity theft prevention measure which verifies that the credit card billing address provided by the customer matches the address that is on file with the financial institution. Once the credit card is charged, an AVS response will be generated in the form of a single letter code. When failed, a photo ID is required |
|
Administrator |
A role that is assigned in VPS allowing the user to add, update, deactivate, reactivate, and reset password for users within assigned Agency. Agencies must have at least one Administrator |
| Authenticate | An identity theft prevention measure where the applicant’s name, date of birth, and partial or full social security number is matched to the information on file with the Social Security Administration. When failed, a photo ID is required. ProChek is the name of the service that processes authentications |
| Business Units |
Term used to describe agencies or offices that use VPS |
| Declined Payment | Payment was not authorized by the bank (the card has not been charged); the response from the bank will be: “declined payment” |
| Detail Report | Report that is generated during the Closeout process showing individual orders that are being closed |
| Manager | A role that is assigned in VPS allowing the user to enter, search, and modify orders, as well as perform voids and Closeout functions |
| Order | The information retained in the VPS system regarding the payment |
| Order Closeout | The end of the day process in the VPS system through which the business unit receives a check or ACH deposit for payments taken from consumers Orders included in the Close Process are changed to a ‘Closed’ status, and Detail and Summary Close Reports are generated |
| Order Grid | This is a list of orders. In the Order Closeout window, the ‘Orders to Close’ Grid displays orders that are in an ‘Open - Paid in Full’ status, and are available for closeout. Orders can be moved from the ‘Orders to Close’ grid to the ‘Orders to Exclude’ grid during the Closeout process if the user chooses to not include those orders in the Closeout process |
| Order Receipt | The receipt displaying the order and payment information, can be printed from the VPS System |
| Password | The individual code that allows users to access the VPS System |
| POS |
Point of Sale device used for credit/debit card transactions |
| Product | The items that can be paid for using the VPS, or any VitalChek remote processing option (i.e. birth/death/marriage certificates) |
| Roles | Users in VPS are assigned a role (Supervisor, Manager, and/or Administrator). Each role has specific permissions that allow the user to complete their job duties |
| Summary Report | Report that is generated during the Closeout process showing a summary of all orders that are being closed |
| Supervisor | A role that is assigned in VPS allowing the user to enter, search, and modify orders as well as perform voids |
| User | The term for any person that has been given access to the VPS system. |
| User Name | The unique identifier that allows the User to logon to the VPS System. Must be unique to the VPS System across all business units |
| VPS | VitalChek Product Suite; the VitalChek software application |
| VitalChek | A LexisNexis Company that is the official source for government-issued vital records and offers payment solutions that help Government Agencies automate payments of fees, utility bills, license renewals, citations, monthly payments and more |
| Void Transaction | The steps that are completed to cancel a payment |