Shipping labels can be voided using the Void Labels tab

Users must have a role of Clerk, Supervisor or Manager to be able to view and access Shipping functions

Step 1

From the Fulfillment menu, select Shipping Labels. Generate Labels tab is displayed.

Click Void Labels tab. Labels can only be voided the day the label was generated, prior to the manifest being created.

Type the Order Number and click Submit button

Order is displayed in the table. Click check box to include order

Click Void Labels button

Labels voided successfully message appears