VitalChek Product Suite v2.0 - Payment Solutions
Order Search Overview
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Payment Solutions > Search > Order Search Overview

Glossary Item Box

 

Order Search

Opens from the Orders -Search Order menu item

 

 

 

Search Order

Bill to

Last Name

The Last Name of the person who is billed for the order  

Bill to

First Name

The First Name of the person who is billed for the order

Ship To

Last Name

The Last Name of the person the order is being shipped to

Ship To

First Name

The First Name of the person the order is being shipped to
Card Type

The type of credit card used for payment on the order

Last 4

Last 4 digits of the credit card used for payment on the order

Order Number

VPS number assigned to the order

Auth Number

The payment authorization number

Search Days

Number of days to search for order. Defaults to 90

Bill to Phone

The 10-digit Phone number of the person who is billed for the order

Reference #

The Reference number, or VPS order number, from the point of sale receipt

Email

Email address of the person making the payment

Search

Button that starts the search process

Clear

Button that clears all search criteria

Export

Once search results display, button to export is displayed

 

Advanced Criteria

Order Status

Drop down list of available Order Status'

  • All
  • Cancelled
  • Closed
  • In Progress
  • Open
Payment Status

Drop down list of available Payment Status'

  • Can Not Submit
  • Declined
  • Failed
  • Overpaid
  • Paid in Full
  • Partially Paid
  • Pre-authorized
  • Refunded
  • Unsubmitted
Order Source Drop down list of available Order Sources (i.e phone, fax, web)
Operator

Drop down list of Agency Users

Order Date

Date the order was placed

Ship Method

How order was shipped (ex: Expedited, Regular Mail, Fax, Will-Call)

Product

Exact name of product

Exclude

Check box to Exclude Closed, Cancelled and Declined Orders

See Also