VitalChek Product Suite v2.0 - Payment Solutions
How to Close Orders with a Check
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Payment Solutions > Closeout > Perform End of Day > Close Orders > How to Close Orders with a Check

Glossary Item Box

 

How to Manually Close Orders with a Check

Access from the Closeout menu. Opens to the Close Orders screen and contains tabs for Reprint Report, and Incomplete Close

Users must have a role of Manager to be able to view and access Closeout functions

Note - The Closeout process submits each agencies closeout to a queue. The length of time to complete a closeout may vary depending on the number of closeouts in the queue.

 

 

 

Step 1

From the Closeout menu, select Perform End-of-Day. Close Orders tab is displayed

 

 

Step 2

Select Criteria to close, or proceed to Step 3 to include all available criteria in the closeout

 

Step 3

Enter check number from the pre-printed VitalChek check paper

 

Step 4

Click Show Orders in Grid button

Step 5

Available orders to close will display in Orders to Close table

  

Note - To exclude order(s) from the close:

  1. Click to highlight order in Orders to Close table
  2. Click Exclude button (or click Exclude All button to exclude all orders from the close process). To move orders back and include in the close, click the Include button (or Include All button to include all orders in the close)
  3. Order(s) will move to the Orders to Exclude table and will not be included in the close

     

    Note - To move multiple orders - click & hold the Control button while clicking the orders to be moved; this will allow the user to select multiple orders at one time

Step 6

Click Process Close button

Step 7

Close job report screen appears while close is processing; click to manually refresh

 

Step 8

Available Close Reports screen appears when reports have been generated

Note - Click the Export Report button to export to an Excel file

Step 9

Click Report image icon to view report required

 

Selected report appears in a .pdf window. Reports can be printed by clicking the printer icon.

Detail Report:

Summary Report:

Step 9

Click Approve Close button to continue processing the close

Step 10

 Check paper confirmation message appears. Make sure the printer has pre-printed check paper with the number entered in the Check Number box

 

 

Step 11

Click OK button

Step 12

Check displays in a .pdf

Step 13

Click printer icon to print check on check paper

See Also

Closeout
Close Orders