Closes that were interrupted during the closeout process, or Incomplete Closes, can be completed from the Incomplete Closes tab.

Users must have a role of Manager to be able to view and access Closeout functions.

Note - The Closeout process submits each agencies closeout to a queue. The length of time to complete a closeout may vary depending on the number of closeouts in the queue.

Step 1

From the Closeout menu, select Perform End-of-Day. Close Orders tab is displayed

Click Incomplete Closes tab

Click Refresh button to display incomplete closes in the Closeout table

Click the arrow link to select and complete the close

The Available Reports screen is displayed with payment information

Note - Click the Export Report button to export to an Excel file

Click Report link to view report required

Selected report appears in a .pdf window. Reports can be printed by clicking the printer icon.

Detail Report:

Summary Report:

Click Approve Close to complete close process

Payment information is displayed and closeout process is complete (ACH) or print check

Note - Agencies that close with a check, see How to Close Orders with a Check to complete closeout