| How to Reset a Users Password |
Administrators are able to reset user's passwords. Users must have a role of Administrator to be able to view and access Administration functions. |
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Step 1 |
From the Administration menu, select User Maintenance. User Maintenance screen is displayed |
| Step 2 |
Search for User by entering at least 1 character in First, Last Name and/or email address. To view users for a specific agency, select agency from drop down list. If an agency is selected, no additional fields are required. If no additional fields are selected, all users for selected agency will be displayed.
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| Step 3 |
Click Search
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| Step 4 |
Search results are displayed. Click underlined User Name link |
| Step 5 |
Edit User screen is displayed
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| Step 6 |
Enter a New Password
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| Step 9 |
Enter new password again in Confirm Password field |
| Step 10 |
Click Save
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| Step 11 |
User Information saved successfully message is displayed
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| Step 12 |
When User logs into VPS, the Change Password screen will display
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