| How to View and Resend Previous Correspondence | Correspondence that has been sent to the customer is listed in the Previous Correspondence section. |
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| Step 1 |
From the Order Details for the order, click Correspondence tab. New Correspondence screen is displayed.
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| Step 2 |
Click Previous tab. Previous Correspondence is displayed
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| Step 3 |
Click Reprint button to reprint previously sent correspondence or Resend to resend via email
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| Step 4 |
Reprint button opens up the printer dialog box to print correspondence.
Resend button automatically emails to the email address in VPS. |
| Step 5 |
Correspondence successfully resent message appears
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