VitalChek Product Suite v2.0 - Payment Solutions
How to Manually Close Orders with ACH
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Payment Solutions > Closeout > Perform End of Day > Close Orders > How to Manually Close Orders with ACH

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How to Manually Close Orders with ACH

Access from the Closeout menu. Opens to the Close Orders screen and contains tabs for Reprint Report, and Incomplete Close

Users must have a role of Manager to be able to view and access Closeout functions

Note - The Closeout process submits each agencies closeout to a queue. The length of time to complete a closeout may vary depending on the number of closeouts in the queue.

 

 

 

 

Step 1

From the Closeout menu, select Perform End-of-Day. Close Orders tab is displayed

  

Step 2

Select Criteria to close, or proceed to Step 3 to include all available criteria in the closeout

 

Step 3

Click Show Orders in Grid button

Step 4

Available orders to close will display in Orders to Close table

 

Note - To exclude order(s) from the close:

 

  1. Click to highlight order in Orders to Close table
  2. Click Exclude button (or click Exclude All button to exclude all orders from the close process). To move orders back and include in the close, click the Include button (or Include All button to include all orders in the close)
  3. Order(s) will move to the Orders to Exclude table and will not be included in the close

Note - To move multiple orders - click & hold the Control button while clicking the orders to be moved; this will allow the user to select multiple orders at one time

Step 5

Click Process Close button

Step 6

Close job report screen appears while close is processing

 

 

Step 7

Available Close Reports screen appears when reports have been generated

Note - Click the Export Report button to export to an Excel file

 

Step 8

Click Report image icon to view report required

 

Selected report appears in a .pdf window. Reports can be printed by clicking the printer icon.

Detail Report:

Summary Report:

Step 9

Click Approve Close button to continue processing the close

 

Step 10

Close process is complete and payment confirmation displays

Step 11

Click OK button to confirm close and return to Close Orders screen

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