VitalChek Product Suite v2.0
How to Reset a Forgotten Password
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Getting Started > How to Login to VitalChek Product Suite > How to Reset a Forgotten Password

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How to Reset a Forgotten Password

Upon entering VitalChek Product Suite, the User will be presented with a Enter Security Credentials login page

 

 

Step 1

To reset a forgotten password, Enter User ID (email address)

Step 2

Click the Forgot Your Password? link

Step 3

Request Password Reset screen will be displayed

Step 4

Enter User ID (email address) if not prepopulated from login page.

Step 5

Click Request button

Step 6

Email confirmation message appears


Step 7

VPS Password Reset Instructions email is sent to User

Step 8

Click link in the email to display the Password Reset page

Step 9

Enter a New Password

Note: Password Strength indicator displays weak-good-strong based on password selection. See How to Create a New Password for Password Rules

Step 10

Confirm New Password

Step 11

Click Change Password button

Step 12

Success message appears confirming Password Reset Complete

Step 13

Enter User ID and new Password to login

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