VitalChek Product Suite v2.0 - Payment Solutions
Payment Overview
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Payment Solutions > Orders > Payment Overview

Glossary Item Box

 

Payment Payment information displays in the Payment section

 

 

 

Select New Payment

Drop down box with the available payment types (Credit Card, Personal Check-electronic, Business Check-electronic)

Note - Agencies that offer only 1 payment type default to that available payment type.

Add

Adds the payment type to the order and opens up payment screen

#

Line item of the payment

Type

Method of payment:

CC = Credit Card

BC = Business Check

PC = Personal Check

Amount

The dollar amount of the payment

Card/Acct

Last 4 digits of Credit Card number, or routing number for Check payments

Last Name

Last Name of person making payment

First Name

First Name of person making payment

Status

The Status of the payment displays only after the Authorization button has been clicked. The status of the payment:

Authorized - Payment has been accepted and paid

Declined - Payment has been declined or failed AVS response

Failed - Payment did not complete, includes communication errors, technical problems, etc.)

Voided - Payment has been refunded to the customer the same day as the charge

Pre-authorized - a hold bas been placed on the customer's card in the amount of the order

Trash Can Deletes the payment line

Pencil

Reopens the payment information screen to Edit the payment
Authorize Authorizes the payment; only displays when more than one payment type is entered

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